We are thrilled to have been recognised with an award for excellent customer service by private healthcare search engine, WhatClinic.com, based on feedback by customers over a twelve month period.
WhatClinic awarded the top clinics across the country with awards for excellent customer service, superior satisfaction and consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
The Exeter Dental Centre, which is open 7 days a week, was honoured with the award due to their fantastic customer feedback a constant drive to better patient experience.
Owner and Principal Dentist Mike Hesketh said: “We are delighted to be recognised for our commitment to customer service. As a practice, the patients’ experience is something we focus on in everything we do and to receive such positive feedback from our patients is great.
“We are continuously working to ensure our team approach to dentistry is industry-leading; with our 7 day opening, using the best materials and equipment, to investing in staff and clinician training.
WhatClinic.com CEO Caelen King congratulated The Exeter Dental Centre and said: “Our awards are now in their sixth year and it’s great to see more clinics than ever reaching the high standards we set in order to receive this award.
“It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market. With these awards we honour clinics that are dedicated to the highest level of customer care and consistently putting the needs of the patient first.”